Privacy policy

Privacy Policy: Navy & Co

"Navy & Co", "we", "our", or "us" refers to Paris Holdings Ltd and any subsidiaries existing from time to time.

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.navyco.com (the “Site”).

What Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we collect data on the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with it. This is referred to as Device Information.

We collect Device Information using:

• Cookies – Data files placed on your device, often with an anonymous unique identifier. Learn more or disable cookies here: www.allaboutcookies.org
• Log files – Track actions on the Site, collecting IP address, browser type, ISP, referring/exit pages, and timestamps
• Web beacons, tags, and pixels – Electronic files that record browsing behaviour

When you make a purchase or attempt one, we collect:

• Name, billing and shipping address
• Payment details (including credit card numbers)
• Email address and phone number

This is referred to as Order Information.

We may also collect your personal information when you:

• Create an account
• Subscribe to our emails or SMS
• Sign up for restock or product notifications
• Contact our customer service team
• Interact with us via social media (e.g. Facebook, Instagram, YouTube, Pinterest)
• Enter a competition or giveaway
• Purchase a Navy & Co gift voucher
• Are referred to us via third-party analytics or marketing services
• Join our affiliate marketing program
• Voluntarily provide personal details for any reason

Together, we refer to Device Information, Order Information, and all other details above as Personal Information.

How We Use Your Personal Information

We use Order Information to:

• Fulfil orders (process payment, arrange shipping, send invoices/order confirmations)
• Communicate with you
• Screen for fraud or suspicious activity
• Provide relevant product or service information or promotions, including via ads, email, and SMS

We use Device Information to:

• Monitor and prevent fraud
• Improve and optimise the Site (e.g. analytics, advertising performance)

How We May Share Your Personal Information

We share your Personal Information with trusted third parties for the purposes outlined above. For example:

• Shopify: Powers our online store – see their privacy practices here
• Google Analytics: To opt-out of Google Analytics: tools.google.com/dlpage/gaoptout

We may also share your information to:

• Comply with NZ laws or respond to legal requests
• Protect our business, legal rights, or customers

Advertising & Marketing

We use Personal Information to serve targeted ads or marketing communications that we believe will interest you.

To learn more about targeted advertising, visit: Network Advertising Initiative

You can opt-out of targeted ads:

• Facebook: facebook.com/settings/?tab=ads
• Google: google.com/settings/ads/anonymous
• Bing: Bing Ads Preferences

You can also opt out at the Digital Advertising Alliance

Do Not Track Signals

Please note we do not alter our data collection when we detect a Do Not Track signal from the browser you are using.

Unsubscribing & Deletion of Personal Data

To unsubscribe from promotional emails or SMS:

• Click “Unsubscribe” in any marketing email
• Click “Unsub” “STOP” in any SMS
• Contact us directly

Please note: You cannot unsubscribe from non-promotional communications, like order updates or account-related messages.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections, updates, or deletion of your information

Contact us via the details below to exercise your rights.

Please be aware your data may be transferred outside New Zealand, Australia, Europe, Canada and the United States, to fulfil contracts or for legitimate business purposes.

Your Order History 

We retain your Order Information and data unless and until you request that we delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

Governing Law

This Privacy Policy and your use of our website will be governed by the laws of New Zealand.

Contact Us

For questions, concerns, or to access your personal information, please contact us at: hello@navy.com